Ryan & Janowsky Financial Strategies Group
For those of you who have been reading this home page text, you may have noticed that I borrow thoughts and “tag lines” that appeal to me, from friends when it comes to any type of planning.
My topic this month has to do with how we are living and planning in 2024. As we know, the only constant in life is “change”. Currently, mostly due to technology, which isn’t always a bad thing, we find ourselves with more web-based services and communication that is via text and email. Mostly, when goods and services become more efficient, costs should be better for industry, the company and the consumer. However, no pun intended, at what price?
What do we sacrifice for technological advances? That answer can probably create a book worthy of the philosophical debates about human culture and the evolution of technology. The biggest sacrifice, which has been a subject when this discussion comes up is the lack of human engagement. The levels that artificial intelligence has been integrated in our everyday lives has already been impactful and will continue to grow.
We now have emails and texts for alerts from everything to our dry cleaning being ready, for our prescriptions being filled to confirming appointments. All great things! However, does using artificial intelligence or using web-based portals for medical results or other things like simply buying products or signing up for needed services replace the role of an experienced human? Of course not.
Here comes the concept I am borrowing from a friend, (thanks again Vicki!) as she has said, “we need to humanize many things”.
I may posit that certain critical services that people depend on, like medical and legal services, can never replace the care of a human. Just as with financial planning, there is no way on-line questionnaires and videos can replace the human who will take a vested interest and care with a holistic approach. Plus, humans can make house calls.
Peter Janowsky